PupTown SMS Privacy Policy - Effective 9/2/26
PupTown SMS Privacy Policy
PupTown respects your privacy and is committed to protecting the personal information you provide to us.
When you submit an inquiry, request information about our services, schedule an appointment, or otherwise provide your contact information, we may collect information such as your name, email address, telephone number, and information relating to your pet and requested services.
SMS/Text Message Information
If you provide your mobile telephone number and consent to receive text messages from PupTown, we may use your number to communicate with you regarding your inquiry, grooming services, appointment scheduling and reminders, customer service, and promotional offers.
Message frequency varies depending on your interactions with PupTown. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. You may reply HELP for assistance.
Mobile Information and Data Sharing
PupTown does not sell, rent, or share mobile telephone numbers, SMS consent information, or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.
Mobile information may be shared with service providers solely as necessary to provide our messaging and business services, such as telecommunications, messaging, and technology providers acting on our behalf. These providers are not authorized to use your information for their own marketing purposes.
SMS opt-in consent and mobile telephone numbers will not be shared with third parties or affiliates for marketing or promotional purposes.
How We Use Your Information
Information provided to PupTown may be used to respond to inquiries, provide requested services, communicate about appointments, provide customer support, improve our services, and send communications you have consented to receive.
Your Choices
Participation in our SMS program is voluntary. Consent to receive text messages is not a condition of purchasing any goods or services from PupTown.
You may withdraw your SMS consent at any time by replying STOP.
Contact Us
If you have questions regarding this policy or how PupTown handles your information, please contact PupTown using the contact information provided on our website.